Crisis Text Line and Facebook Liaising to Prevent Suicide in the US

Facebook announced on March 1st that they have improved their suicide prevention tool and that people can now access support services, including our member Crisis Text Line, directly through Facebook Messenger.

In an announcement on his Facebook page, Mark Zuckerberg stated: ‘When someone is thinking of suicide or hurting themselves, we already have tools that let friends reach out directly or report to us so we can help. But with billions of posts, comments and messages every day, we’re limited by what people actually report to us. As a result, there have been terribly tragic events – including suicides, some live streaming – that might have been prevented if someone had realized what was happening earlier’

The suicide prevention tool has now been integrated into Live video, where people can reach out to someone directly or directly report the streaming. Facebook will then provide the person with helpline information or to reach out to a friend. People can also now chat directly with support organisations such as Crisis Text Line, National Suicide Prevention Lifeline and National Eating Disorder Association through Facebook Messenger.

People can also now chat directly with support organisations such as Crisis Text Line through Facebook Messenger.

According to the WHO, 800,000 people commit suicide every year and suicide is the second leading cause of death among 15 to 29 year olds. Crisis Text Line CEO Nancy Lublin, cited on the CNNMoney Website (01-03-2017), stated ‘We want to be wherever people are in crisis – text, Facebook Messenger – and we’ll continue to be on the leading edge of technology, supporting people everywhere they are’.

Mark Zuckerberg’s Facebook post can be accessed here

Article from CNNMoney, written by Sara Ashley O’Brien can be accessed here.