About Kids Help Phone

The Ninth International Consultation of Child Helplines will be hosted in Toronto by one of our Canadian child helpline members, Kids Help Phone / Jeunesse J’Écoute. We thought you might like to know a little bit more about them…

Kids Help Phone is a charity offering anonymous and confidential counselling, information and referrals for young people 24 hours a day, 7 days a week in English and French. Kids Help Phone’s vision is a future where every young person will access the support they need, in the way they need it most. The journey of Kids Help Phone has been one of innovation supported by donors to ensure that it remains relevant to young people. It aims to be the most nimble, accessible, effective access point for young people to the support they need.

By phone or online, Kids Help Phone is a seamless resource – offering a bridge for young people and communities, able to link directly to local supports through Canada’s most comprehensive resource database of youth-facing programmes across the country – while also often being the only source of support available after hours and around the clock in rural and remote regions of Canada.

In February 2018, Kids Help Phone, in partnership with Crisis Text Line, launched a new service trial in Canada – Crisis Text Line powered by Kids Help Phone – the first national 24/7 text-based support for youth – to be where kids are now, and where kids need Kids Help Phone to be.

For more information, please visit kidshelpphone.ca.