From how to build a child helpline to how to keep children safe and happy online, here are some great practical toolkits and manuals for you.

Counselling Young People by Telephone

Between October 2011 and October 2012, Kids Help Phone Canada developed and then pilot-tested an outcome-focused evaluation framework for their telephone counseling services.

Building Your Child Helpline

Learning from our members on how to build a strong child helpline

Good Governance Manual

This guide aims to inform the reader on how to incorporate good governance strategies at their child helpline, taking into account the various organisational structures and the different stages of development of child helplines.

Counselling Practice Guide

How can we provide good quality counselling to children?

Child Helpline International and the Committee on the Rights of the Child

This evaluation is pivotal, as it demonstrates whether the UNCRC and its implementation mechanisms, have an impact in practice and are meaningful to the improvement of the lives of children and young people.