Live Chat Counselling Pilot

Report 2013

What do young people want from their child helpline? A 2010 survey of Kids Help Phone website clients found that 71% wanted Kids Help Phone to provide some form of chat counselling. This is why the Kids Help Phone piloted live chat counselling, shared its experiences and created this report. If you want to know more information about chat counselling, start to read Live Chat Counselling Pilot.

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