Tools for Child HelplinesChat Counselling for Children and YouthA Handbook This book is the result of a research and development project at the Danish child helpline, Børns Vilkår. The book is intended as a guide, but it can also be used as a reference. The focus is on anonymous counselling for prevention and/or problem solving. Throughout the book you will find examples from chat conversations. Here you can find the handbook: Chat Counselling for Children and Youth Launch! eLearning on OCSEA, hotlines and reporting portals together with IWF