The current governance of Child Helpline International, as ratified by the General Assembly of Child Helplines in 2008, consists of the following institutions: 

  • General Assembly of (National) Child Helplines: 173 Members (134 Full Members and 39 Associate Members) in 142 countries, as per December 2019).
  • Supervisory Board, with five Regional Representatives and five Supervisory Committee members.
  • Management Board (managing Child Helpline International).
    The role of the Management Board includes:
    – Conducting daily activities of Child Helpline International in accordance with its strategic plan (which normally covers a period of three to five years), annual plan and budget;
    – Acting in accordance with the expenditure guidelines and budget as approved by the Supervisory Board;
    – Reporting to the Supervisory Board on a bi-annual basis; and
    – Providing the Supervisory Board with the information it needs to carry out its duties in a timely manner.
  • Child Helpline International Team. Child Helpline International serves the needs of the global Child Helpline network. Led by the Management Board, the Child Helpline International team is responsible for implementing the strategy and policies adopted by the General Assembly of Child Helplines and the Child Helpline International Supervisory Board. Child Helpline International also facilitates the activities of the network, such as peer exchanges, knowledge exchange, monitoring of standards and international and regional advocacy efforts. Where possible, Child Helpline International aims to link Child Helpline members to donors. 
  • Working groups, taskforces, advisory councils and special advisorsHistorically, Child Helpline International’s Management Board rely greatly on the work and advice from Regional Representatives and their deputies in taskforces or working groups. Depending on the subject and the kind of advice requested by the Management Board, these taskforces or working groups can be comprised of participants with general child helpline expertise or with expertise on a specific subject related to child helplines.   The Management Board and the Supervisory Board are able to jointly appoint Advisory Councils. The function of an Advisory Council is to assist and advise the Management Board and Supervisory Board, when requested, by providing relevant advice and making proposals to the Management Board. Members of the Advisory Councils are appointed on a volunteer basis and are unpaid. Currently the following Advisory Councils are in operation:  
    • Child Helpline Impact Assessment Advisory Council 
    • Quality Assessment for Child Helplines Advisory Council 
    • #Youth Advisory Council 

Accountability Statement

We are committed to making Child Helpline International an effective and powerful organisation that is determined to give a voice to children and young people worldwide.