CHI - The CHI Secretariat

The CHI Secretariat

The CHI Secretariat serves the needs of the child helpline network, is responsible for implementing the strategy and policies that have been adopted by the General Assembly, Supervisory Board and Taskforces respectively. The Secretariat also facilitates the daily activities of the network, such as peer exchanges, knowledge exchange and advocacy efforts.

Stichting Child Helpline International is a registered foundation located in Amsterdam and consists of a small team of fourteen people. Please find a list of current team members here below:

CHI team

Executive Director – Nenita La Rose

In January, 2007 I began to lead CHI into a new phase of development. After having been established for almost five years, CHI is entering a new, exciting and challenging period of growth. As the Executive Director of Child Helpline International I am responsible for not only leading a fantastic team of committed and passionate people but also for facilitating and supporting the implementation of Children’s Rights which are Human Rights, around the world.
My biography.

Head of Advocacy – Leticia Vasquez

As the Head of Advocacy, I am responsible for overseeing the development of CHI’s advocacy initiatives. I was born and raised in the San Joaquin Valley, California. Having inherited a passion for human rights at a young age from my father, I went to American University, Washington College of Law in Washington D.C. I am a firm believer that children are the present and the future, and I work towards making the rhetoric of children’s rights into the reality of human rights.

Head of Programmes – Leen Decadt

I am responsible for coordinating CHI’s programme department which consists of five regions (Africa, Americas, Asia Pacific, Europe and MENA). In turn I manage CHI's programmatic projects, evaluate and report on projects, develop and sustain external relationships and advocate at all levels.

Head of Operations – Helen Mason

As the Head of Operations, I am involved at many levels of CHIs activities from managing the Human Resources to organising events and from reporting to donors to working with consultants. I am dedicated to the work of CHI and child helplines around the globe and enjoy working with a diverse and multi-cultural team.

Programme Manager for Africa – Alice Mapenzi Kubo

I'm originally from Kenya and have lived in the Netherlands since 2000. My work as Programme Manager for Africa involves cooperation with partner organisations, establishing and strengthening child helplines, establishing and maintaining networks, regional advocacy and lobbying on behalf of partners organisations and the African children.

Programme Manager for the Americas – Magdalena Aguilar

As the Programme Manager for the Americas and Caribbean at CHI, I work with existing and potential member child helplines by facilitating the exchange of knowledge among them. Further, I work as a liaison between the members and the Secretariat, exposing the members’ needs and challenges, which are translated into the development of manuals, theme based trainings and other services.

Programme Manager for Asia Pacific – Amrita Singh
As the Program Manager for Asia Pacific, I am responsible for supporting the starting and scaling up of child helplines in the region. I am also involved in facilitating a vibrant network, enabling member countries to exchange learnings, best practises and resources thereby creating a condusive environment towards listening to the voices of children and lobbying for their rights.

Programme Manager for Europe – Thomas Mueller

As the Programme Manager for Europe, I closely work together with organisations in 48 European countries. My main tasks are to assist organisations in their endeavour to start or improve their child helpline services. In addition to that I promote child helpline issues on behalf of the European membership at national and regional levels with policy makers and other relevant stakeholders.

Programme Manager for Middle East & North Africa – Nafila Maani

As the Programme Manager for the Middle East and North Africa, I am responsible for networking with existing child helplines in the region and facilitating new helplines in countries preparing to establish child helplines. A major part of my work involves supporting child helplines at all stages of development and keeping an overview of all country level activities.

Advocacy Officer – Johan Martens

As member of the advocacy team I am charged with coordinating contacts with United Nations organisations and the telecom sector. Telecommunications are a cornerstone of any child helpline operations. As a result, CHI advocates with these businesses and other stakeholders at all levels of governance.

Advocacy Officer - Marieke Noz

One of CHI most insightful publications, Connecting to Children, is produced annually with help of all (member) child helplines. This data set out the reasons why children call, the profile of these children and includes information on the helplines themselves. With the continual support of our members, coordinating the collection of this data and compiling Connecting to Children is my main task at CHI.

Communications Officer – vacancy

Finance Officer - Jonathan Mateyo

Administrative Officer - Clemency Neda

CHI volunteers
CHI is proud to work with a number of volunteers. The Secretariat would like to thank:

Hasna Benhaddou;

Jane Hannon;

Analia Musso;

and

Robert Wintraecken


	Our work \| Building child helplines Member services Advocacy Children's rights International declarations on child helplines Data and Connecting to Children Violence Against Children Telecoms Objectives CHI network \| Child helpline members Membership criteria Governance Structure The CHI Secretariat Supervisory Board Taskforces and groups How it began Donors Our donors In-kind support Partner organisations Member area \| Publications \| Annual Report Connecting to Children CHI VAC Report Manuals and Guidelines All CHI Newsletters CHI Glossary News \| Events \| FAQs \| vacancies FAQ about child helplines Complaint procedure How you can help Press Contact IC FAQ IC Information Register for the IC IC Newsletters		EN \| عربي \| ESP \| FR


	The CHI Secretariat The CHI Secretariat serves the needs of the child helpline network, is responsible for implementing the strategy and policies that have been adopted by the General Assembly, Supervisory Board and Taskforces respectively. The Secretariat also facilitates the daily activities of the network, such as peer exchanges, knowledge exchange and advocacy efforts. Stichting Child Helpline International is a registered foundation located in Amsterdam and consists of a small team of fourteen people. Please find a list of current team members here below: CHI team Executive Director – Nenita La Rose In January, 2007 I began to lead CHI into a new phase of development. After having been established for almost five years, CHI is entering a new, exciting and challenging period of growth. As the Executive Director of Child Helpline International I am responsible for not only leading a fantastic team of committed and passionate people but also for facilitating and supporting the implementation of Children’s Rights which are Human Rights, around the world. My biography. Head of Advocacy – Leticia Vasquez As the Head of Advocacy, I am responsible for overseeing the development of CHI’s advocacy initiatives. I was born and raised in the San Joaquin Valley, California. Having inherited a passion for human rights at a young age from my father, I went to American University, Washington College of Law in Washington D.C. I am a firm believer that children are the present and the future, and I work towards making the rhetoric of children’s rights into the reality of human rights. Head of Programmes – Leen Decadt I am responsible for coordinating CHI’s programme department which consists of five regions (Africa, Americas, Asia Pacific, Europe and MENA). In turn I manage CHI's programmatic projects, evaluate and report on projects, develop and sustain external relationships and advocate at all levels. Head of Operations – Helen Mason As the Head of Operations, I am involved at many levels of CHIs activities from managing the Human Resources to organising events and from reporting to donors to working with consultants. I am dedicated to the work of CHI and child helplines around the globe and enjoy working with a diverse and multi-cultural team. Programme Manager for Africa – Alice Mapenzi Kubo I'm originally from Kenya and have lived in the Netherlands since 2000. My work as Programme Manager for Africa involves cooperation with partner organisations, establishing and strengthening child helplines, establishing and maintaining networks, regional advocacy and lobbying on behalf of partners organisations and the African children. Programme Manager for the Americas – Magdalena Aguilar As the Programme Manager for the Americas and Caribbean at CHI, I work with existing and potential member child helplines by facilitating the exchange of knowledge among them. Further, I work as a liaison between the members and the Secretariat, exposing the members’ needs and challenges, which are translated into the development of manuals, theme based trainings and other services. Programme Manager for Asia Pacific – Amrita Singh As the Program Manager for Asia Pacific, I am responsible for supporting the starting and scaling up of child helplines in the region. I am also involved in facilitating a vibrant network, enabling member countries to exchange learnings, best practises and resources thereby creating a condusive environment towards listening to the voices of children and lobbying for their rights. Programme Manager for Europe – Thomas Mueller As the Programme Manager for Europe, I closely work together with organisations in 48 European countries. My main tasks are to assist organisations in their endeavour to start or improve their child helpline services. In addition to that I promote child helpline issues on behalf of the European membership at national and regional levels with policy makers and other relevant stakeholders. Programme Manager for Middle East & North Africa – Nafila Maani As the Programme Manager for the Middle East and North Africa, I am responsible for networking with existing child helplines in the region and facilitating new helplines in countries preparing to establish child helplines. A major part of my work involves supporting child helplines at all stages of development and keeping an overview of all country level activities. Advocacy Officer – Johan Martens As member of the advocacy team I am charged with coordinating contacts with United Nations organisations and the telecom sector. Telecommunications are a cornerstone of any child helpline operations. As a result, CHI advocates with these businesses and other stakeholders at all levels of governance. Advocacy Officer - Marieke Noz One of CHI most insightful publications, Connecting to Children, is produced annually with help of all (member) child helplines. This data set out the reasons why children call, the profile of these children and includes information on the helplines themselves. With the continual support of our members, coordinating the collection of this data and compiling Connecting to Children is my main task at CHI. Communications Officer – vacancy Finance Officer - Jonathan Mateyo Administrative Officer - Clemency Neda CHI volunteers CHI is proud to work with a number of volunteers. The Secretariat would like to thank: Hasna Benhaddou; Jane Hannon; Analia Musso; and Robert Wintraecken
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